Processed Personal Data

Purpose of Processing

Legal Basis

Retention Period

Legal/Contractual Requirement & Consequences of Non-provision

Data necessary for communication – name, surname, email, phone number, and content of communication.

Communication may take place online (email, contact form, etc.), by phone, or via postal mail.

Ensuring communication (sending, receiving, and recording of physical and electronic correspondence) between the Company and the Data Subject.

Legitimate interest of the Company – effective and smooth communication with the Data Subject.

3 years from the last communication or 10 years for postal correspondence.

Voluntary provision. You may object to processing under Art. 21 GDPR.

Data necessary for registration and user account – name, surname, address, email, phone.

Registration on the Portal and user account management.

Pre-contractual and contractual necessity. Registration creates a contractual relationship for account management.

For the duration of the account and thereafter for the statutory limitation period.

Mandatory provision. Without it, the Company cannot create a user account.

Data contained in documentation in company registry – name, surname, signature, address, email, phone, and other data as per law.

Registry management.

Legal obligation under Act No. 395/2002 Coll. and Decree No. 410/2015 Coll.

10 years from document registration date.

Mandatory provision. Non-provision breaches legal requirements.

Data necessary for exercising Company’s rights – name, surname, address, date of birth, other data relevant to legal proceedings.

Claim enforcement via courts, arbitration, enforcement officers, legal offices, notaries, or out-of-court settlements.

Legal obligation under civil, commercial, procedural laws.
Legitimate interest when no legal duty applies – to enforce and defend Company rights.

Until limitation or preclusion period expires, or 10 years after final resolution.

Mandatory or legitimate interest. Non-provision limits Company's ability to enforce rights.

Data for concluding and performing contracts (business counterparties) – name, surname, email, phone, job title, signature.

Contract execution, communication, fulfilling obligations.

Legitimate interest to ensure proper contract performance and communication.

For the statutory limitation period related to contractual claims.

Voluntary provision, with right to object under Art. 21 GDPR. Employer may lawfully share data (§78(3) Act).

Data for consumer contracts – name, surname, delivery address, email, phone, order details.

Conclusion and performance of consumer contract.

Pre-contractual and contractual necessity.

For statutory limitation period on claims.

Mandatory provision. Non-provision prevents purchase and contract conclusion.

Data necessary to exercise your rights – name, surname, email, phone, related data, right invoked, other info.

Processing requests to exercise data subject rights.

Legal obligation under GDPR and Act.

5 years after the year the request was handled.

Mandatory provision. Without data, requests cannot be processed.

Data for accounting and tax purposes – name, surname, email, phone, data on invoices.

Accounting and tax record-keeping.

Legal obligation under tax and accounting laws.

10 years after the year of first processing.

Mandatory provision under law.

Data for call recordings and service improvement – name, surname, phone, email, call recording, communication details.

Improving calls and customer service via call center.

Legitimate interest to enhance assistance and services.

1 month from recording date.

Voluntary provision, right to object under Art. 21 GDPR.

Data for participation in contests – name, surname, social profile, delivery address, info on drawing, content of comment (photo, text, video).

Organizing the contest and awarding prizes.

Pre-contractual and contractual necessity to enable contest participation.

For statutory limitation period on related claims.

Mandatory provision. Without data, participation is not possible.

Data for processing complaints – name, surname, address, product/service claimed, other complaint details.

Handling complaints as required by law.

Legal obligation under civil and consumer protection laws.

For statutory limitation period on claims.

Mandatory provision under law.